Much has been
written about India’s unwillingness to adopt the DRS (Decision Review
System). From an analogy perspective,
what’s playing out is very similar to getting any large entity to adopt a new
and potentially disruptive technology.
Large entities
adopt game-changers (whether concepts, business models or technology) once the
idea is mature, there is a clear benefit to adoption and after there is market
precedent.
For example –
the one game-changer which India has adopted has been T20 cricket in the form
of the IPL. But while considered to be “game changing” – the fact is that T20
was pioneered and played domestically in the UK since 2003 and internationally
since 2005. The BCCI didn’t “adopt” T 20’s until after the ICL (the Indian
Cricket League), in 2007.
There was a lot
of political noise around the ICL which masked the fact that the audience
turned up, watched and enjoyed. More importantly, the BCCI watched its
definition of “the Indian cricket fan” changing – children, senior citizens and
women were present to watch the matches.
So, the IPL had
its pilot run in the ICL and it created the impetus to adopt, while being
safely buffered from any downside of being an early adopter.
Another reason
why a “market leader” will adopt new technology is if it has a clear
“functionality” advantage. The biggest
problem with DRS is that, it doesn’t tick this box unequivocally. As a game,
cricket has lived with human error in umpiring. DRS introduces technology but
does not eliminate error – it only reduces the incidence of errors from 8% to
3%. When technology replaces human
effort, the assumption is that it will be error-proof, this assumption is
invalid in the case of the DRS.
The final
dimension has been about how the ‘process of adoption’ has been managed. The fact is, that India had a lot to gain
from adopting DRS – because of ‘Sydneygate 2008’. Harbhajan and Symonds aside,
DRS could have ensured that the two tired, stressed umpires in that game, were
not pressured into the kind of ‘howlers’ that came to pass.
DRS is not
breakthrough. It is incremental. India has, along with other countries, adopted
incremental technology in the past – whether it’s the third umpire or using
stump microphones / camera’s.
Unfortunately, the process of adoption has degenerated into
a “us v.s them” or “BCCI v.s. the ROW” (Rest of the World) tug-of-war. Because
of this, the decision of whether to adopt or not has become personal. And
anyone who has dealt with large entities will know – when the leader has a personal
stance on an issue – the system will filter out any objective data point which
does not bolster the “party-line”.
So when will
India adopt DRS? - One or both of two
developments will have to come to pass:- Either the composition of the current
leadership team at the BCCI changes, or, the technology stabilizes to the point
where it completely eliminates human error. The decision to adopt then
‘degenerates’ to common sense.
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